Reviews

Since 1994, our community’s comfort has been our utmost priority. But don’t just take our word for it. Hear directly from the Fayetteville families and businesses who’ve experienced our dedication, warmth, and HVAC expertise firsthand. Dive into their stories and see why we’re the trusted name in heating and air conditioning across our beloved hometown.

Scroll on, and feel the Fayetteville love!

Happy Customers

Hear about our success stories straight from our customers’ mouths.
Good
Based on 249 reviews
Miriam Pait
Miriam Pait
This is a bit late but something that I have wanted to do. My a/c unit, which is old as as the house, finally kicked the bucket. Unrepairable. Was Not sure what to do. Husband on hospice with only a few weeks left to live and me almost at my breaking point of how can I get a tech to come at such late notice so Chad doesn't have to suffer through 100 degree heat. Well, I called Fayetteville Heating and Air and that is one of the smartest decisions I have ever made. They were there to help me right away and took good care of everything so I didn't have to worry. I was able to take care of Chad in peace. All of the techs were so kind and thoughtful so as to not disturb him. It has been a month since Chad has passed. A/C unit running great and they have checked on me a few times since installation. Bless the employees and the Packer family that run the Company. I am forever grateful. ♥️
RICKEY ROBERTSON
RICKEY ROBERTSON
After 4 days of no air conditioning downstairs, Aaron came through and made our Monday. He was professional and excellent technically. Aaron had me up and running after diagnosing the fault, changing the capacitor and resetting my nest thermostat.
Yolanda Hales
Yolanda Hales
The technician that came out, Was excellent! I think his name was Aaron he was very friendly and professional. He was very knowledgeable about what he was doing. He Explained things to me very clearly. I liked him very much, and so did my dog Rambo LOL. I am Very confident that things will get done.
Burn_U Adel
Burn_U Adel
Hunter was a good dude came in was very polite got to work quickly and started fixing the issues in my AC systems. Even put in a filter for us using his ladder so we didn’t have too. One of the issues was not able to be resolved but I called and a manager spoke to me and sent another technician on the same day! He was also polite and did the Job very well! I’m happy with the service I received and my machines are working great!
DarianTera Senior
DarianTera Senior
Best service ever. Tech Hunter Lyng is extremely knowledgeable. Figured out the problem and fix extremely quick. Very respectful and just top tier service. After many attempts from other companies failing to fix the problem with my A/C. Hunter Lyng and Fayetteville Heating and Air was able to get it done. Earned a Customer for life today. My family and I are beyond satisfied. Thank-you. From the person that set up the our appointment to the tech. Outstanding work. I will be in contact in the near future in attempts to set up a long term arrangement for services with Fayetteville Heating & Air.
John Walters
John Walters
WHEN YOUR AIR CONDITIONING GOES OUT ON A BUSY FRIDAY WHO do you call. Fayetteville Heating and Air Conditioning. Not only did they come out within a hour. It was the owner Kenneth Packer. Air was up and cooling within 20 minutes. I definitely recommend them. Thank you
cynthia humphries
cynthia humphries
These Guys were just Awesome! They arrived on-time, were Professional/Courteous, and got Everything seamlessly done the first time. They kept me informed as needed and completed a Multifaceted job with great expertise. They came equipped to get the job done. They were Confident and Expert in their demeanor. I am very pleased and was impressed. Great job! My house is cool once again and without leaks. Thank you.

Hometown Dependability since 1994

At Fayetteville Heating & Air Conditioning, our motto is more than words—it’s a legacy built on nearly 30 years of commitment. From repair to maintenance, to new installations, our goal is always your ultimate comfort. Whether you’re cozying up at home or keeping things cool at your business, we’re here to ensure perfection.

But what truly makes us stand out? It’s our heart. We’re not just technicians; we’re a family. A family that takes immense pride and joy in what we do. When we say we love our craft, we mean it. Every service call ends with expertise, passion, and a warm smile.

Choose Fayetteville Heating & Air Conditioning. Experience why we’re more than just a service — we’re a promise of unparalleled excellence in Fayetteville.